Bio:

Kavita Umarani is a Digital Engagement Technology Architect who helps global brands create cohesive customer experiences. With an education in Information Technology and Marketing Strategy, she has honed her expertise with companies such as SAP, Tsudakoma USA, The Hartford, Accenture, and The Cigna Group. Throughout her career, she has gained invaluable experience in the ever-evolving landscape of digital technology, with a deep understanding of the technology that serves offline and online customer interactions. From tradeshows and mailers to web / mobile platforms, email sending platforms, SMS, social media, and now leveraging AI, she has navigated a wide array of communication channels.