Bio:

Michele is an experienced CX consultant and CRM/Loyalty strategist who connects the dots for retail and consumer brands marketers to unleash the power of data, identity, analytics and marketing technology solutions to create customer insights, define audiences, enable compelling experiences and deliver business impact.  

As Vice President of Strategy at Marigold, she leads a high performance global enterprise strategy and services team focused on helping some of the best brands in the world create meaningful and profitable relationships with their customers, at-scale and across channels.